Welcome to the Help Center
Find answers to common questions and get the help you need to enjoy RedLeafRidge to its fullest.
Getting Started
How do I start playing?
Simply verify that you're 18 or older when prompted, then choose any of our three games from the homepage. Each game comes with starting virtual coins, and you can begin playing immediately.
Do I need to create an account?
No! RedLeafRidge doesn't require account creation. Your game progress and virtual coins are stored locally in your browser, making it quick and easy to start playing.
What browsers are supported?
RedLeafRidge works best on modern web browsers including:
- Google Chrome (latest version)
- Mozilla Firefox (latest version)
- Safari (latest version)
- Microsoft Edge (latest version)
About Virtual Coins
What are virtual coins?
Virtual coins are the currency used in our games. They have absolutely no real-world monetary value and cannot be purchased, sold, or exchanged for real money or prizes.
How do I get more coins?
Each game starts with a balance of virtual coins. If you run out, you can reset your balance using the "Reset Coins" button available in each game.
Can I buy more coins?
No. RedLeafRidge does not sell virtual coins or accept any form of payment. All coins are provided free for entertainment purposes only.
Where are my coins stored?
Your coin balance is stored locally in your browser's storage. This means your progress is saved on your device. If you clear your browser data, your coin balance will be reset.
Playing the Games
Autumn Poker
Classic Texas Hold'em poker. Place your bet, receive your cards and community cards, then decide whether to fold, call, or raise. The best hand wins!
Maple Slots
Set your bet amount and spin the reels. Match three symbols for big wins, or two symbols for smaller payouts. Check the paytable for multipliers.
Ridge Roulette
Place bets on colors, number groups, or dozens. Each bet type has different payout rates. Click "Spin Wheel" to see where the acorn lands!
Technical Support
The games aren't loading
Try these solutions:
- Refresh the page
- Clear your browser cache
- Make sure JavaScript is enabled
- Try a different browser
- Check your internet connection
My coin balance disappeared
If you cleared your browser data (cache, cookies, or local storage), your coin balance would reset. Each game has a "Reset Coins" button to start fresh with a new balance.
The website looks broken on mobile
RedLeafRidge is designed to be responsive and work on mobile devices. If you're experiencing issues, try rotating your device or using a different browser.
Animations are laggy
Performance can vary based on your device. Try closing other browser tabs or applications to free up system resources.
Privacy and Safety
What data do you collect?
We collect minimal data. Your game progress is stored locally in your browser. For details, see our Privacy Policy.
Is RedLeafRidge safe?
Yes! Since we don't handle real money or require personal information, there's no financial risk. We use cookies only for essential functions like age verification.
Can I play anonymously?
Yes. We don't require any personal information to play our games.
Policies and Guidelines
Where can I read your Terms of Service?
Our complete Terms of Service can be found here.
What are the Community Guidelines?
Visit our Community Guidelines page to learn about our expectations for player behavior.
What's your stance on responsible gaming?
We take responsible gaming seriously. Visit our Responsible Gaming page for resources and information.
Still Need Help?
If you can't find the answer you're looking for:
- Check our Frequently Asked Questions
- Visit the How It Works page
- Contact us through our Contact Us page